PLEASE READ THESE TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE OR OUR ONLINE SHOP BOTH ON THIS WEBSITE AND VIA OUR OTHER ONLINE STORE OPTIONS ON SOCIAL MEDIA:
This website and its online store is owned and operated by the Leslie Urbas Brand, hereinafter referred to as “the Business”, “we” or “us”.
Any use of the above terminology or other words in the singular, plural, capitalization, and/or, he/she or they are taken as interchangeable and therefore as referring to same
YOUR USE OF THIS SITE
Your access to and use of this website and all related digital pages and social media channels as operated by the Business at any time, including our associated digital sub-pages and social media channels pertaining hereto, collectively referred to as the “Site”) is subject to the following Disclaimers (“Disclaimers”) and all applicable laws.
We may revise this Agreement at any time, and the use of this Site after such changes are posted will automatically indicate your agreement to the new and/or revised Disclaimers and all associated Legal Terms hereto. You should visit this site periodically to review this Agreement and check for any new changes and/or revised terms, conditions and disclaimers pertaining to the Business.
All Disclaimers contained herein by default refer to the eventual online purchase of digital and physical goods such as programs, videos, eBooks, eGuides or otherwise as may be offered throughout the Site or via our social media channels in consideration of payment necessary so as to undertake the process of assisting you as an online Customer in the most appropriate manner and in accordance with and subject to prevailing law.
1. SHIPPING AND PAYMENT INFORMATION
Delivery Options: All our products are digital (ecommerce) products, and thus require no physical delivery to or from customers. All our online products can be downloaded in digital format.
2. PAYMENT OPTIONS
The following is the current list of payment options provided for your convenience on our Site, although we will regularly update the payment gateways as Management deem fit so as to serve a greater number of people worldwide. All our payment gateway providers can be changed at any time without any notice to any online consumers.
Should we provide any inaccurate information on our Site or online store, kindly inform us of said inaccuracy by emailing leslie@LeslieUrbas.com and we will take necessary measures to correct the information.
Through our Stripe Payment Gateway, we are able to accept any cards with the MasterCard, Visa, Discover, and American Express symbols. Keeping your online payments secure is our number one priority, which is why you may be asked to verify your card payment with 3D Secure in order to complete any online transactions. Contact your bank or Stripe to learn more about 3D Secure authentication.
If your card transaction is approved, the amount will be reserved immediately, and an order confirmation will be sent to your email address. If your card transaction isn’t approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.
PayPal remains our most popular payment gateway provider for low ticket purchases (under US$200-00 in transaction fee) by our Customers to date, and you’re welcome to purchase our digital products through your PayPal Account.
Simply select PayPal as your payment method upon checkout and follow the instructions when redirected to the PayPal Website to proceed with the payment.
If you’re already a PayPal customer, you can log in with your User Details and confirm the payment. If you’re new to PayPal, you can easily and quickly create your new PayPal account and then confirm the payment.
Depending on the PayPal account set up, we are also able to accept any cards with the MasterCard, Visa, Discover, and American Express symbols.
3. NON-REFUNDABLE PRODUCTS
All our digital / online products remain non-refundable. Should you have paid for a faulty digital product, kindly contact us at leslie@LeslieUrbas.com so that we can investigate the matter for you. We’ll revert back to you within seven (7) calendar days with the correct digital products per your original online order.
4. REFUND POLICY FOR PROFESSIONAL SERVICES
All payments made to the Business that would create a Professional-Client Relationship for professional services offered through the Leslie Urbas Brand and Mrs Leslie Urbas herself remain non-refundable.
Due to the premium nature of the one-on-one services as provided by Leslie Urbas, most clients prefer that we manually invoice them so they can effect a wire transfer direct to our US Bank.
These payments can be for any services related to Mrs Leslie Urbas’s private coaching, consulting, organizational dietary and nutritional advice, speaking at live in-person events, family coaching, personal training (to both individuals and groups), and any other private one-on-one services as may be arranged with the Client.
By having made a payment for any of the abovementioned Professional-Client Services, it is automatically considered an acceptance of all terms of the offer as requested by you, and as quoted to you in writing by way of electronic agreement such as email communication. A payment made by default signifies your acceptance of the invoice and all terms.
Payment arrangements for professional services may be made at any time and requires only confirmation of acceptance by both parties.
5. PENALTY FEES FOR LATE PAYMENTS
The Business reserves the right to levy a US$40.00 Surcharge Fee to cover any subsequent administrative expenses in lieu of any additional follow up communication needed for late payments at any time.
Any monies that remain outstanding after each due date as has been agreed to within a Professional-Client Relationship will incur a late payment surcharge at 5% of the Gross Total Amount Due at the time.
The Business reserves the right to seek recovery of funds through a collections agency for monies remaining unpaid sixty (60) calendar days from the invoice and/or from the required date per the agreed terms for the Professional-Client Relationship agreement you have in place at the time.
In such circumstances, you shall be liable for all additional administrative, banking and/or legal costs. Subsequently, any bookings and/or transactions as would have been due according to any Professional-Client Agreements will cease with immediate effect until such time as all monies outstanding are recovered in full.
6. THIRD PARTY AFFILIATES
You hereby accept and agree that any items as may be purchased from a third-party website or company are bound by their own refund and/or cancellation policies. Thus, if you purchase a product or service from another provider that will be processed on this Site or any of the Business’s associated digital pages or social media channels, then a different set of terms and conditions may display alerting you to any of the third party’s refund policies that you should be aware of which is specific to their product and/or service.
7. GENERAL AND JURISDICTION
This Site and all related digital pages (excluding our associated social media channels) are owned and controlled by the Leslie Urbas Brand in its entirety. By accessing or using this Site, you agree that all matters relating to your access to, or use of, this Site and all associated digital pages shall be governed by the laws of the State of Florida and the laws of the United States.
We reserve the right to periodically make changes to the Site, and our associated service providers may also make improvements and/or changes to this Site at any time. Neither the Business nor its service providers make any representations about the availability, suitability, reliability, timeliness and/or accuracy of the information, content, downloadable material, graphics, software, referred resources, products, programs, and services contained in this website for any purpose.
To the maximum extent permitted by law, in no event shall the Business or the Leslie Urbas Brand in its entirety, or the Business’s owners, officers, employees or representatives, nor its suppliers or associates, be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever – including and without limitation, damages for loss of use, data or profits arising out of or in any way connected with the use or performance of the Site – with the delay or inability to use the Site or related services, the provision of or failure to provide services; or for any information, content, downloadable material, graphics, software, referred resources, products, programs and services obtained through this website or otherwise arising out of the use of the Site (whether based on contract, tort, negligence, strict liability or otherwise) even if the Business or any of its suppliers has been advised of the possibility of such damages.
If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions within this Agreement.
Last Updated: 21 March 2021